Ordering and Delivery
- How to amend your billing and delivery address on your account
- What couriers do Holland & Barrett use?
- Home delivery options - UK
- Home delivery options - Ireland
- Where do you ship to?
- How to update your payment method
Order issues
- I've received an email about an order I don't recognise, what should I do?
- I'm having trouble making a payment, what should I do?
- My order payment is pending, what will happen next?
- Where is my order? - Delayed
- My parcel has been returned to the sender, what happens now?
- Where is my order? It’s marked as delivered but I still don’t have it.
Returns and Refunds
- Refunds In-Store
- How do I return an item - Ireland?
- I've returned my order, what happens next?
- Refund timescales
- What is your returns policy?
- How do I return an item - UK?
Products and Promotions
- Product Recall of Sesame Seeds 125G - SKU 17180
- CBD
- Supplying Holland & Barrett
- Product withdrawal of H&B Super Strength Complete Vitamin B Complex + Vitamin C - SKU 071123
- The item I want to order online is out of stock, what can I do?
- How do I use a store credit voucher?
Rewards for Life
- How do I add my rewards card to my Apple or Android wallet?
- What do you do with my loyalty account data?
- How do I update my Rewards For Life card account details?
- My Rewards for Life voucher has expired, what do I do?
- Can I collect points if I don't have my card with me when purchasing?
- How can I keep track of how many points I have collected?
Subscribe and Save
- What is Subscribe & Save and what are the benefits?
- How do I cancel my Subscribe & Save?
- How do I sign up for Subscribe & Save and what happens after?
- Can I use my Rewards for Life coupon as payment towards to my Subscribe & Save purchase, and can I collect points?
- How do I make changes to my subscription?
- How do I combine my Subscribe & Save deliveries?
Other
- Paper Bag Charge
- How do I make a complaint to Holland and Barrett?
- Work for us
- Franchise queries
- Marketing/Public Relations and Press queries
- How do I reset my password?