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  2. Ordering and Delivery

Ordering and Delivery

  • How to amend your billing and delivery address on your account
  • What couriers do Holland & Barrett use?
  • Home delivery options - UK
  • Home delivery options - Ireland
  • Where do you ship to?
  • How to update your payment method
  • How do I cancel my Click & Collect order?
  • What do I need to collect my Click & Collect order in-store?
  • What payment methods do you accept?
  • Checking out with PayPal
  • How do your Express Checkout payment options work?
  • Do you accept One4All Cards?
  • How to order by phone
  • Can someone else pick up my Click & Collect order for me?
  • I live in Europe, why can’t I order from you anymore?
  • I live in Ireland, how much of this product am I able to order in one go, and how frequently am I allowed to place an order?
  • Same Day Click and Collect
  • How long will you hold my Click and Collect order for me at the store?
  • I live in Ireland, can I place the rest of my order separately, and if I do that am I breaching customs restrictions?
  • I live in Ireland, why can’t you split it into two orders for me?
  • I live in Ireland, why have you had to cancel part of my order?
  • I live in Ireland, why does my order need to go through customs now, it didn’t before?
  • I live in Ireland, why are you now shipping my orders from the UK?
  • Click & Collect - UK
  • I live in Ireland, why can’t I order some products from you anymore?
  • Click & Collect - Ireland
  • Paying with Clearpay
  • E-receipt FAQs
  • VAT Invoices for online orders
  • Where can I find information about my order?
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Customer service

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Copyright © Holland & Barrett Retail Limited, . All rights reserved. hollandandbarrett.com is a trading name of Holland & Barrett Retail Limited, Registered office: Samuel Ryder House, Barling Way, Nuneaton, Warwickshire CV10 7RH. Registered in England: company no. 2758955. Registered VAT no. 211727395.

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