Once you've sent your return using one of our return methods, please note that the process can take up to 21 days. If it's been less than 21 days and you haven’t received a confirmation email or your refund yet, don’t worry, it’s likely still in progress! We kindly ask for a little more patience while we process everything.
Once we've verified the returned item, a refund will be processed automatically.
Rest assured, we'll notify you once the refund has been processed. After that, it typically takes no more than 5 working days for the refund to appear back in the payment method used for your order. If it’s been more than 21 days, feel free to reach out to us, we’re here to help and make things right!
If you need to track a return you can also do this by visiting our returns hub.