Jake
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Recent activity by Jake-
How to Switch Off App Notifications- Apple devices
If you download our app from time to time we send you notifications about our best deals so that you never miss out.If you prefer not to get these you can always switch this off. Here is how to do ...
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How to Switch Off App Notifications - Android Devices
If you download our app from time to time we send you notifications about our best deals so that you never miss out.If you prefer not to get these you can always switch this off. Here is how to do ...
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My discount code is not working, what should I do?
Having Trouble with Your Code?We're sorry to hear that your code isn't working. Here are a few things you can check:Codes can typically only be used once.Codes cannot be stacked with other discount...
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Promotional Terms & Conditions
We love helping you get the best value, so you’ll often find more than one offer running at the same time – from handy voucher codes to bonus points through our Rewards for Life loyalty scheme.Each...
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E-receipt FAQs
What is an e-receipt? Exclusive to our Rewards For Life members with an email address associated with their account, an e-receipt is the same as a paper receipt but is emailed to you rather than p...
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Refunds In-Store
You can return any unused item within 30 days of your original purchase date for an exchange or refund in store, as long as it is unopened, unused, in a saleable condition, and the seals remain int...
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How do I return an item - Ireland?
If you want to return or exchange within 30 days of receiving the item, then It’s FREE and easy to do so you have a couple of options.In-store Return:If you wish to return your item(s) at one of ou...
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I've returned my order, what happens next?
Once you've sent your return using one of our return methods, please note that the process can take up to 21 days. If it's been less than 21 days and you haven’t received a confirmation email or yo...
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Refund timescales
Items purchased in-storeIf you've purchased items in store please visit a H&B store with the item and receipt to obtain a refund or exchange. Once your refund has been processed in store please all...
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What is your returns policy?
We hope that you are completely happy with your purchase, however, if you change your mind we understand.Here's our returns policy:You can return any unused item within 30 days of your original pur...