Jake
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Recent activity by Jake-
Do you accept One4All Cards?
Using One4All Gift CardsWe're delighted to accept One4All gift cards in our stores.For more information please visit the One4All website here. Just present your One4All gift card at the till in-sto...
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How to order by phone
The easiest and fastest way to shop is online or via our mobile app!Browse and order online now Download our App for 20% off your first order! Need help ordering online?Chat to us Order by PhonePre...
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I live in Europe, why can’t I order from you anymore?
We have paused delivery to Europe for now but hope to resume EU shipping in the future.We are very sorry for any inconvenience this may cause and we’re working hard to get this service available ag...
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I live in Ireland, how much of this product am I able to order in one go, and how frequently am I allowed to place an order?
You can order 2KG, 10KG or 20KG depending on the product. There are no restrictions on the number of times you can place an order, it is purely down to the weight allowance of each product
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I live in Ireland, can I place the rest of my order separately, and if I do that am I breaching customs restrictions?
Yes, you can, customs treat each order individually - the rules apply to a single order only.
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I live in Ireland, why can’t you split it into two orders for me?
Unfortunately, under customs legislation the seller is not allowed to alter a customer’s order. Instead, you will need to place a separate order. We’re sorry for any inconvenience this causes you.
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I live in Ireland, why have you had to cancel part of my order?
Your order is being fulfilled from the UK and there are customs restrictions based on weight. We are unable to ship certain products if they are over 2KG, 10KG and 20KG (depending on the product). ...
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I live in Ireland, why does my order need to go through customs now, it didn’t before?
All orders are now being shipped from our UK distribution centre and since the UK is no longer part of the EU, customs rules apply. There are some exemptions because we are shipping “personal packa...
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I live in Ireland, why are you now shipping my orders from the UK?
To improve our delivery experience for our valuable Irish Customers, we will now ship orders from our dedicated UK distribution centre in the UK.
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I live in Ireland, why can’t I order some products from you anymore?
All orders are now shipped from the UK, which means we have to comply with customs regulations and, therefore some items are no longer available to sell to customers in Ireland. We're sorry for any...