Jake
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Articles
Recent activity by Jake-
Ocado queries
We've teamed up with Ocado and have launched 11 SKUs available for purchase on their website. Plus, there will be an additional 40 SKUs added by the end of January.Ocado has a dedicated customer se...
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STANDARD - Product Complaints
Some complaints are classified as SERIOUS, while others are deemed STANDARD.This training provides an opportunity to understand the key differences, ensuring we handle complaints effectively and up...
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SERIOUS - Product Complaints
Some complaints will be deemed SERIOUS, and some will be STANDARDThis article we will focus on the Serious and what steps to take, The type of query that is SERIOUSWho needs to be informedWhat acti...
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Withdrawal of Amino 1000mg - Republic Of Ireland
What’s happening?Amino 1000 has been withdrawn in the Republic of Ireland because it contains L-Tryptophan, which is not allowed for sale in the region. Key Points to Remember:This is a withdrawal,...
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Mention Me FAQ's (agent)
Q1 – I entered my friend’s name, and it didn’t workAnswer - This could be for several reasons. It could be because their friend never registered for the refer-a-friend scheme. It could be because t...